Nectar Canvass is a market research panel (“Nectar Canvass” or “we”). When you join it you are joining lots of other Nectar collectors who have agreed to give their opinions on various topics in exchange for Nectar points. Nectar Canvass have teamed up with Research Now to run this market research you participate in. Research Now will be responsible for obtaining and managing your consent for our and their use of your information.
By participating in the Nectar Canvass in the United Kingdom, we will collect and use information about you. This information includes your registration details, your demographic data, information about the use of the Nectar programme, your responses to surveys or activities you participate in and any other information that you give us or that we collect, including about your use of internet connected devices.
The information you provide when you register for Nectar Canvass is necessary so that you can participate in the Nectar Canvass. If you do not provide this information, you will not be able to participate.
Any data collected by us specifically in relation to a market research survey will be aggregated and used only to gain an understanding of participants’ views on a range of topics, but not for direct marketing or advertising purposes. We will notify you before you commence an activity whether such activity is a market research survey. Any information collected by us which is not collected in relation to a market research survey may be used to send you information regarding Nectar Canvass, and may be analysed to see how you use the Nectar programme, to understand your shopping behaviour and to enable Nectar Canvass to send you information and offers which are most likely to interest you (regardless of the data choices you may have previously given to Nectar).
We collect and use your information in the following situations:
We will keep your information for as long as is necessary for us to fulfil the purposes that we describe in this policy. As a general rule, however, we will keep:
We may share your information within the Sainsbury’s Group (which can be found here on www.j-sainsbury.co.uk ) and with the companies participating in the Programme and their group companies. We may also share your information with:
Sometimes we will need to transfer your information out of the United Kingdom, for example, we operate a contact centre in India and outsource some of our IT services to India and to the USA. Countries to which we transfer information may have different standards to control how your information is used and protected and these standards may not be as strict as those in place in the United Kingdom. If we transfer your information to a country which does not have data protection laws which offer an adequate level of protection for your information, we will make sure that the organisation which receives your information is a participant in the Privacy Shield Framework (for more information, please visit the Privacy Shield website here ), put in place appropriate safeguards to protect your information, or otherwise ensure that we can transfer your information in a way that complies with data protection law (for example, in some circumstances we may ask for your explicit consent to make a transfer of your information).
Where we put in place appropriate safeguards to protect information which we transfer, the safeguards may include securing additional legal agreements to protect your information. You can obtain a copy of these agreements by contacting the Data Protection Officer, Nectar Loyalty Limited using the details below.
You have a number of rights in relation to your information, and can make a number of choices about how we collect and use it. For example, you can decide not to receive marketing material from us, tell us how you want to receive marketing communications from us, and object to some of the ways in which we use your information.
You can manage your Nectar Canvass choices directly with Research Now here , alternatively you can contact us using the details below to:
If you are concerned about how your information is used, please contact us at FAO Data Protection Officer, Nectar, 6th Floor, 80 Strand, London WC2R 0NN. Alternatively, you have a right to complain to the Information Commissioner's Office.
We are Nectar Loyalty Limited, a company registered in England under number 4224736. Our registered office is at 6th Floor, 80 Strand, London, WC2R 0NN. We are the Data Controller. We are owned by the Sainsbury’s Group. Get in touch by contacting the Data Protection Officer in writing at the above address, or you can contact the Programme contact centre on 0344 811 0811 to raise any questions or concerns.
We protect your information, our business depends on it.
For more information about who Research Now are please visit https://www.nectarcanvass.rn-partner.com/privacyFull .